This article explains where to manage your WriteHuman subscription, how upgrades and downgrades work, the difference between monthly, yearly, and weekly billing, and what "cancel anytime, no contracts" really means.
Where to manage your subscription
Your subscription settings live in your account. Here is how to open them:
Sign in at writehuman.ai with your email, Google, or Apple account.
Go to My Account.
Select Manage Subscription.
This opens the secure Stripe Customer Portal. From there you can update the payment method on file and view your billing history. Your invoices and receipts are listed at the bottom of the portal.
For step-by-step help with receipts, see the article How to Access Your WriteHuman Invoices and Receipts.
Upgrading or downgrading your plan
You can upgrade or downgrade at any time. The plan options you see depend on where you signed up:
Website: monthly and yearly billing are available. You can compare tiers at writehuman.ai/pricing.
Mobile app: weekly plans appear only in the iOS and Android apps. On the in-app plans page, use the toggle at the top to switch between Monthly, Yearly, and Weekly.
Switch deliberately: upgrades can charge you right away
Plan changes run through our automated billing system. When you upgrade, the system can apply an immediate prorated charge for the difference in plan price. Because that charge happens as soon as you confirm, please double-check the plan you are selecting before you switch, and avoid switching back and forth to compare options.
How auto-renewal works
Subscriptions renew automatically for as long as your account stays active with a valid payment method on file. If you do not want to renew, cancel before your renewal date so you are not billed for the next period.
What "cancel anytime, no contracts" means
"Cancel anytime" means you can stop future renewals at any point in your billing cycle, so that you are not charged again. It does not make a payment that has already been processed refundable.
When you cancel, your access continues until the end of the period you have already paid for, and the plan simply does not renew after that. Canceling does not refund the current billing period.
For the full cancellation steps, see the article How to Cancel Your WriteHuman Subscription.
Pausing your subscription
If you are not ready to cancel, you can pause your subscription instead. Pausing defers your future billing, and you choose how many months to pause.
A pause takes effect at the end of your current billing term, not in the middle of a cycle, so you keep access through the term you have already paid for. During the pause you cannot use the paid service. Billing resumes automatically when the pause period ends, or sooner if you choose to resume.
Store credit after a downgrade or plan change
Store credit is not a general refund. There is one case where it is applied automatically: if you downgrade from an annual plan to a monthly plan, the difference in value is added to your account as store credit. That credit stays on your account and is applied automatically toward your future monthly renewals until it is used up.
Any other store-credit situation is reviewed by our support team on a case-by-case basis. If you think a plan change may have left a balance on your account, contact support and a person can look into it with you.
Stopping future charges
Canceling your subscription stops future renewals.
Refunds and billing questions
Our general policy is that subscription purchases are non-refundable, and canceling stops future renewals rather than refunding the current period. If you have a billing concern or believe a charge is not right, please contact our support team so a person can review it with you. Please do not treat this article as a decision on any individual case.
Still need help? Reach out to our team at [email protected] or through the in-app chat, and we will be glad to help. Our team replies during business hours.